how to give creative feedback

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“Not only were all of your ideas lame, but you know I hate the color pink!”

So began role-playing for our creative feedback workshop. Yes, this was the “bad” example.

Food Network’s marketing team wanted to hone their communication skills. So there we were, two groups of thirty marketing and creative folks, crowded near the crackling fireplace at the Maritime Hotel, role playing, creative briefing, and — between laughs over lukewarm coffee and cold danish — applying a new process for creative feedback.

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We call it CRAFT.

C   Criteria

R   respect

A   actionable

F   focus

T    truth + tact

As one person put it at the end of the day, “The team at Tooth and Nail brought together our creative and strategy teams.  Their leadership, encouragement and guidance provided us with the tools to continue to produce great creative work.”

Giving feedback is as much an art as writing and designing.

What’s your favorite feedback story?

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